David Cipriano

Used AI-assisted analysis to identify and resolve performance bottlenecks in Thesis Student Management (SM), reducing stored procedure execution time from 10 minutes to 11 seconds and background processing time from 40 minutes to 2 minutes.

Serving as a LIS 2.0 Subject Matter Expert (SME), providing technical guidance, troubleshooting, and production environment support to multiple institutions.

Achievements:

• Enhanced the LIS 2.0 integration, enabling clients to configure entity naming in Brightspace and select an SM entity as a course template.
• Designed and developed a configurable Playwright-based performance testing framework in TypeScript for SM pages, generating reports, reducing manual effort and helping identify issues before release.
• In less than 6 months, delivered an LIS 2.0-compliant integration between Thesis Student Management and established learning management systems (LMS) across the US, UK and Canada. The integration uses Azure Topics and Subscriptions architecture. Azure Functions are coded in C# using JSON messages and API calls. I also use Redis cache and Azure Key Vault.
• Designed a scalable one-to-many publish-subscribe bi-directional integration using Azure Service Bus topics and subscriptions; applied the same architecture to the Elements451 integration.
• Contributed to the Innovation Team by evaluating and implementing technologies and features to strengthen product capabilities and support sales initiatives.
• All functions developed using Isolated work model to ensure MS support and update.
• Exponential Retry logic implemented for transient errors.
• Generic coding to easily plug-in new LMS Systems.

Technologies used:

• DevOps
• Azure
• C#
• API
• JSON
• XML
• TypeScript

Worked as a Solution Architect, Business Analyst, Senior Developer and Technical Lead for the Python team, focusing on reducing support overhead and migrating Hadoop data to the cloud. Served as an Agile Subject Matter Expert (SME), supporting sprint management, business reporting and dashboards. Managed people through regular one-to-one meetings, objective setting, performance reviews, resource planning, recruitment and onboarding.

Achievements

• Successfully implemented a firm-wide process to standardise task triage and Jira ticket management, including refinement, prioritisation, sprint planning and reporting, while strengthening collaboration between business and technical teams.
• Actively participated in the Software Engineering Programme (SEP) and Graduate Apprenticeship Programme, supporting talent development and professional growth.

Technologies used:

• JIRA
• AWS
• Python
• Hadoop
• Hydra
• Pandas
• Bitbucket
• Code review

Led the development team by example, providing mentoring and coaching to ensure the delivery of robust, maintainable and well-documented code. Supported the team in adopting high standards to deliver projects on time and within budget.

Achievements

• Acquired proficiency in new technologies, including Xcode, React Native with Redux-Saga, and a microservices infrastructure for Java APIs using Docker containers on Linux.
• Successfully managed a team of 8 developers and two testers, ensuring a smooth transition to remote work in March 2020.
• Successfully expanded and managed a team from 12 developers and four testers to 21 developers and six testers, increasing its size by 69%.
• All developers moved to remote working on March/2020. Played a key role in a pivotal project to expose the Brand and to sell M&Co products in eleven European countries. The project was released two weeks before the deadline expanding brand visibility and enabling M&Co product sales

Technologies used:

• DevOps
• C#
• Xcode
• React Native
• Redux-Saga
• MongoDB
• Microservices

Collaborated with Senior Developers to accelerate the development process, enabling the team to deliver the project four weeks ahead of schedule.

Achievements

• ed the IT integration across 280+ stores and 1,500+ tills, seamlessly connecting CRM and back-office systems to process sales, orders, transfers, gift card payments, promotions, and loyalty vouchers.
• Transitioned hourly batch processes to real-time, handling over 100,000 files daily using a queue-based architecture.
• Designed and implemented daily services using C# and a newly developed in-house framework, significantly improving development speed and efficiency for the team.

Technologies used:

• DevOps
• C#
• SQL Server
• IBM MqSeries/ACE